Privacy policy

Data controller

The controller of the data collected on this website is REDHA VTC (see the legal notice). For any question: contact@redha-vtc.fr.

Data collected and purposes

Through the booking or quote form, we collect: name, phone, email, pick-up and drop-off addresses, date and time, flight or train number, number of passengers and bags, child seat requirement and your message.

This data is used solely to process your request, organise the service, contact you and issue the invoice. Legal basis: pre-contractual measures and performance of the contract (Article 6(1)(b) GDPR).

Recipients

Your data is intended exclusively for REDHA VTC. It passes through our technical processors: Cloudflare (hosting and Turnstile anti-spam protection) and Resend (email delivery). It is never sold or shared.

Retention period

Requests that do not lead to a booking are deleted 3 years after the last contact. Data relating to completed services is kept for 10 years for accounting purposes, as required by law.

Cookies and audience measurement

This website uses no advertising cookies. Only with your consent, we use Google Analytics 4 to measure audience in aggregate form. Your choice is stored for 6 months and you can change it at any time via the “Cookie settings” link at the bottom of the page.

Cloudflare may collect anonymous traffic statistics, without cookies or individual tracking.

Your rights

You have the right to access, rectify, erase, restrict, object to and port your data. To exercise these rights, write to contact@redha-vtc.fr. You may also lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).